Privacy Statement

Our data protection policy sets out our commitment to protecting personal data and how we implement that commitment with regards to the collection and use of personal data.

We are committed to:

  • ensuring that we comply with the data protection principles.
  • meeting our legal obligations as laid down by the General Data Protection Regulation (GDPR)
  • ensuring that data is collected and used fairly and lawfully.
  • processing personal data only in order to meet our operational needs or fulfil legal requirements.
  • taking steps to ensure that personal data is up to date and accurate.
  • establishing appropriate retention periods for personal data.
  • ensuring that data subjects' rights can be appropriately exercised.
  • providing adequate security measures to protect personal data.
  • ensuring that a nominated officer is responsible for data protection compliance and provides a point of contact for all data protection issues.
  • ensuring that all staff are made aware of good practice in data protection.
  • providing adequate training for all staff responsible for personal data.
  • ensuring that everyone handling personal data knows where to find further guidance.
  • ensuring that queries about data protection, internal and external to Auto Electrics (Teesside) Ltd, is dealt with effectively and promptly.
  • regularly reviewing data protection procedures and guidelines within Auto Electrics (Teesside) Ltd.

Privacy Policy

Here at Auto Electrics (Teesside) Ltd, we take privacy seriously and will only use your personal information in the administration of the services you require.

Auto Electrics (Teesside) Ltd will be what’s known as the ‘Data Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This does however include name, address, email etc.

What is collected

When you purchase something from us, either products or services or both, we collect the personal information you give us such as your name, address, email address and phone number(s). information is automatically collected about you through cookies. This information includes the browser or operating system that you use to access the Internet, your IP address, the date and time you may have viewed certain pages on the Site. Please see the “Use of cookies” section below to find out more about how cookies are used

Why we need it

We need to know your basic personal data in order to provide you with sales and/or repair and/or MOT Tachograph services. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

What we do with it

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be supplied upon request.

How long we keep it

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. More information on our retention schedule can be made available upon request.

What we would also like to do with it

Occasionally we would like to contact you with other offers or services we provide. If you consent to us contacting you for this purpose, please email to say how you would like us to contact you. We would however like to use your name and email address to inform you of our future offers and similar products. You can unsubscribe at any time via phone, email or in writing.

What are your rights?

If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Our data protection contact is David Wilson, who can be contacted by Email:


The Auto Electrics (Teesside) Ltd web site contains links to clients, partners and other sites of interest to our users. Auto Electrics (Teesside) Ltd is not responsible for the content of these external websites. We are careful who we 1ink to initially, but since the sites are out of our control they could contain unsuitable content and may have privacy policies which differ from Auto Electrics (Teesside) Ltd's. Please review their policies if you are concerned.

Email addresses

We take email privacy very seriously with users of our website. Any Email address the user supplies when sending a message from our website form, are not, and will never be given or sold to 3rd parties. This includes any personal information we may obtain from emails we receive. Contacting us If you have any concerns about this, or have comments or questions regarding our privacy policy, please contact us and we'll be happy to answer any questions you have.

Use of Cookies

Cookies are used on the Site. A cookie is a piece of information sent to your browser from a website and stored on your computer’s hard drive. Cookies can help a website recognize repeat users and allow a website to track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. Cookies do not acquire personal information such as your name.

Upon your first connection, you will be asked to confirm whether you agree the use of cookies in accordance with this Policy, and if you accept they will be stored on your computer. Some cookies expire at the end of your visit (session cookies), others remain on your computer or terminal device for a longer period (persistent cookies).

Cookies are used to collect information about your device, such as IP address, operating system and browser type.

On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Note, however, that if you reject to use cookies or turn cookies off, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.

Changes to this policy

This privacy policy was last updated in May 2018. Auto Electrics (Teesside) Ltd may modify the provisions of this privacy policy from time to time. The new provisions will be effective as soon as they are posted. Please check this page periodically to ensure that you are aware of any change.